Terms of Service & Terms of Use

By creating an account, clicking “I accept” (or any similar control), accessing, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by any policies referenced herein, including our Privacy Policy. These Terms constitute a legally binding agreement between you (and, where applicable, the organization on whose behalf you act) and the Company.

If you are entering into these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity, in which case “you” and “your” refer to that entity. If you lack such authority, you must not accept these Terms or use the Service.

You must be at least the age of majority in your jurisdiction and capable of forming a binding contract to use the Service. The Service is not directed to children and is intended for business and professional use.

• You are responsible for maintaining the confidentiality of your account credentials and access tokens.
• You are responsible for all activity that occurs under your account, whether or not authorized by you.
• You must provide accurate, current, and complete information and keep it up to date. You must promptly notify us of any unauthorized access or suspected security breach.
• You are responsible for the acts and omissions of your users, collaborators, and any third parties you permit to access the Service through your account.

The Service automatically reviews pull requests, merge requests, and similar change requests across source control platforms including GitHub, GitLab, Azure DevOps, and other supported providers. Using artificial intelligence and machine-learning models, the Service generates suggestions, comments, code-quality feedback, security observations, and development recommendations.

To provide the Service, the platform may transmit your source code, pull request content, diffs, metadata, and related information to third-party AI providers and infrastructure providers for processing. The Service is offered on a subscription and/or usage basis and is intended for individuals, startups, and enterprises worldwide. Specific features, limits, and availability depend on your selected plan and may change as described in these Terms.

The Service relies on generative artificial intelligence and large language models. All output produced by the Service—including summaries, suggestions, comments, code, risk classifications, and security observations (collectively, “AI Output”)—is generated automatically and provided “AS IS” for informational and assistive purposes only.

AI Output may be incomplete, inaccurate, outdated, misleading, or entirely incorrect. Generative AI systems can “hallucinate”—that is, produce confident statements, citations, code, or analyses that are fabricated or wrong. AI Output may reflect biases in training data, may not account for your specific context, and may change between requests even for identical inputs. The Company does not endorse, adopt, or warrant any AI Output and makes no representation that AI Output is fit for any particular purpose.

The Service does not provide legal, regulatory, compliance, financial, security-certification, or other professional advice. AI Output is not a professional opinion and must not be relied upon as such. You should obtain advice from appropriately qualified professionals before making decisions that have legal, security, or compliance consequences. No fiduciary, advisory, or professional-client relationship is created by your use of the Service.

You are solely responsible for reviewing, validating, and independently verifying all AI Output before relying on it or acting upon it. The Service is an assistive tool intended to supplement, not replace, qualified human review. You must apply your own professional judgment and appropriate human oversight to every recommendation, comment, or code change suggested by the Service.

The Company does not warrant that AI Output or any other information provided through the Service is accurate, reliable, current, complete, or error-free. You acknowledge that automated code review is inherently limited and that the Service may produce both false positives (flagging issues that do not exist) and false negatives (failing to flag issues that do exist).

The Service does not and cannot guarantee that it will detect, identify, or report all bugs, defects, errors, logic flaws, performance problems, or other issues in your code. The absence of a reported issue is not a representation that your code is free of defects. You remain solely responsible for testing, quality assurance, and validation of your software.

The Service does not and cannot guarantee the detection or identification of any security vulnerability, weakness, misconfiguration, exposed secret, malicious code, supply-chain risk, or other security issue. Security observations produced by the Service are advisory only, are not a security audit or penetration test, and must not be relied upon as a substitute for comprehensive security testing, code review, and professional security assessment. You are solely responsible for the security of your code, systems, and data.

The Service does not ensure, certify, or guarantee that your code, products, or business comply with any law, regulation, standard, or framework (including but not limited to GDPR, HIPAA, PCI-DSS, SOC 2, ISO 27001, or export-control regimes). You are solely responsible for determining and meeting all compliance obligations applicable to you, and the Company is not responsible for your compliance or non-compliance.

You are solely and exclusively responsible for all code, configuration, and changes that you write, accept, modify, merge, deploy, or otherwise put into production, whether or not influenced by AI Output. The decision to adopt any suggestion or to merge any code is yours alone. The Company has no responsibility or liability for any code merged into your repositories or deployed to any environment.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Without limiting the foregoing, the Company will not be liable for any damages arising from or related to:

• incorrect, incomplete, or misleading code reviews or AI Output;
• bugs, defects, or errors not detected or reported by the Service;
• security vulnerabilities not detected or reported by the Service;
• false positives or false negatives of any kind;
• data exposure, leakage, or loss caused by your configuration, integrations, or use of the Service;
• acts, omissions, outages, or failures of third-party AI providers or other third-party services;
• downtime, suspension, interruption, or unavailability of the Service;
• loss of, or corruption to, data, code, or repositories;
• business interruption, lost profits, lost savings, or lost opportunities; and
• any consequential, indirect, or incidental damages of any kind.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU ACTUALLY PAID TO THE COMPANY FOR THE SERVICE DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED EUROS (€100).

The above limitations apply even if any limited remedy fails of its essential purpose.

THE SERVICE AND ALL AI OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. To the maximum extent permitted by law, the Company disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement, and any warranties arising from course of dealing or usage of trade. The Company does not warrant that the Service will be uninterrupted, secure, error-free, or that defects will be corrected.

You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your code, content, or data; (c) your violation of these Terms or any law; (d) your infringement or misappropriation of any third-party right; (e) any code or change you merge, deploy, or release; and (f) your configuration or integration decisions, including any resulting data exposure.

The Service, including all software, models, interfaces, designs, text, graphics, and documentation, and all intellectual property rights therein, are and remain the exclusive property of the Company and its licensors. Except for the limited right to use the Service in accordance with these Terms, no rights are granted to you. You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, or create derivative works of the Service except to the extent such restriction is prohibited by applicable law. You may not remove or alter any proprietary notices. Any feedback you provide may be used by the Company without restriction or obligation to you.

As between you and the Company, you retain all right, title, and interest in and to your source code, pull request content, and other materials you submit to the Service (“Customer Content”). You grant the Company a limited, non-exclusive, worldwide, royalty-free license to host, process, transmit, and otherwise use Customer Content solely as necessary to provide, maintain, secure, and improve the Service, including transmitting it to third-party AI and infrastructure providers as described in these Terms.

You represent and warrant that you have all rights, licenses, consents, and permissions necessary to submit Customer Content to the Service and to authorize its processing as described in these Terms, including transfer to and processing by third-party AI providers. You are solely responsible for ensuring that your submission and processing of Customer Content does not violate any contract, license (including open-source license), confidentiality obligation, privacy law, or third-party right.

The Service depends on third-party services, including AI model providers, cloud infrastructure, source-control platforms, and other vendors. To provide the Service, your Customer Content—including confidential source code, pull request content, and metadata—may be transmitted to and processed by third-party AI providers and other subprocessors, which may be located in jurisdictions other than your own.

The Company does not control and is not responsible for third-party services, their availability, security, accuracy, or their handling of data, and the Company disclaims all liability arising from third-party services. Your use of third-party services may be subject to the third parties’ own terms and policies. You acknowledge and accept the inherent risks of transmitting source code and confidential information to third-party AI providers, and you authorize such transmission and processing.

The Company processes data as described in its Privacy Policy, which is incorporated into these Terms. Where the Company processes personal data on your behalf, the parties will, where required by applicable law, enter into a Data Processing Agreement governing such processing. You are responsible for providing all required notices and obtaining all required consents from individuals whose personal data may be contained in Customer Content, and for determining the lawful basis for processing.

Each party may have access to the other’s confidential information. Each party agrees to use the other’s confidential information only to perform under these Terms and to protect it using at least reasonable care. You acknowledge that, to provide the Service, your confidential source code and related information will be processed by the Service and transmitted to third-party AI and infrastructure providers as described in these Terms, and you consent to such processing. These confidentiality obligations do not apply to information that is or becomes public through no fault of the receiving party, is independently developed, or is required to be disclosed by law.

The Company implements measures designed to protect the Service and Customer Content; however, no method of transmission or storage is completely secure. The Company does not warrant that the Service or Customer Content will be free from unauthorized access, loss, or compromise, and disclaims liability for any security incident to the maximum extent permitted by law, including any incident arising from your configuration, credentials, or integrations, or from third-party services.

The Service is provided on an “as available” basis. The Company does not guarantee any particular level of availability or uptime unless expressly agreed in a separate written service-level agreement. The Service may be unavailable due to maintenance, updates, failures, third-party dependencies, or other causes, and the Company is not liable for any unavailability, interruption, delay, or degradation.

The Company may offer features identified as alpha, beta, preview, experimental, or early access (“Beta Features”). Beta Features are provided “AS IS” for evaluation, may be changed or discontinued at any time, may be unstable or unsupported, and are excluded from any warranties or service commitments. Your use of Beta Features is at your sole risk.

The Company will not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, pandemics, internet or utility failures, denial-of-service attacks, and failures or changes of third-party providers (including AI providers and cloud infrastructure).

The Company may suspend, restrict, or terminate your access to the Service, in whole or in part, at any time, with or without notice, including where: you breach these Terms; your use creates excessive cost, risk, or burden; we suspect fraud, abuse, or unlawful activity; required by law or a third-party provider; or to protect the security, integrity, or sustainability of the Service. You may stop using the Service at any time. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive (including disclaimers, limitations of liability, indemnification, and intellectual property) survive termination. Except as required by law, fees paid are non-refundable.

You agree not to, and not to permit any third party to:

• use the Service in any unlawful, infringing, or harmful manner;
• circumvent, disable, or interfere with usage limits, rate limits, quotas, or security features;
• access the Service through automated means in a manner that imposes an unreasonable load;
• reverse engineer, scrape, or attempt to derive the Service’s source code, models, or prompts;
• resell, sublicense, or provide the Service to third parties except as expressly permitted; or
• submit malware, or content that you lack the rights to submit.

The Company may monitor usage for abuse and may take any action it deems appropriate, including throttling, suspension, or termination.

You must comply with all applicable export-control and sanctions laws and regulations. You represent that you are not located in, under the control of, or a national or resident of any country or party subject to applicable embargoes or restrictions, and that you will not use or export the Service in violation of such laws. You are responsible for ensuring your Customer Content and use do not violate export-control obligations.

These Terms and any dispute arising out of or related to them or the Service are governed by the laws of Spain, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

The parties will first attempt to resolve any dispute informally by contacting support@northstardevops.com. If a dispute is not resolved within thirty (30) days, the dispute will be finally resolved by binding arbitration (or, where arbitration is not permitted, by the courts located in Spain), except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information. Any claim must be brought within one (1) year after it arises, to the extent permitted by law.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this waiver is found unenforceable as to a particular claim, that claim will proceed in court, but the remainder of the dispute-resolution provisions will remain in effect.

If any provision of these Terms is held invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed, and the remaining provisions will remain in full force and effect.

These Terms, together with any policies and order forms referenced herein, constitute the entire agreement between you and the Company regarding the Service and supersede all prior or contemporaneous agreements and understandings. No waiver of any term is a continuing waiver. You may not assign these Terms without the Company’s prior written consent; the Company may assign them freely. There are no third-party beneficiaries.

You acknowledge and agree that the Company may, at its discretion and to the extent permitted by law, take any of the following actions:

• (A) Modify subscription prices at any time, with reasonable advance notice for then-current paid subscription periods; changes take effect on your next renewal or billing cycle.
• (B) Modify usage limits and feature availability—including usage limits, quotas, token limits, API limits, review limits, rate limits, fair-use limits, and feature availability—at any time, including when AI provider costs increase, infrastructure costs increase, abuse is detected, platform sustainability requires changes, security concerns require restrictions, or new product tiers are introduced.
• (C) Introduce new billing models, including per-user, per-review, per-token, per-repository, consumption-based, and hybrid pricing models.
• (D) Restrict, throttle, delay, queue, or prioritize workloads to maintain platform stability, performance, and availability.
• (E) Change or replace underlying AI models, providers, prompts, or processing methods at any time, without notice, which may change the behavior, quality, or output of the Service.
• (F) Disable, retire, or replace features at any time without creating liability.
• (G) Establish and modify fair-use policies at any time.
• (H) Suspend or terminate customers that create excessive costs, abuse resources, attempt to reverse engineer the Service, or use the platform in a way that threatens its sustainability or security.
• (I) Refuse service to anyone, and decline to provide or continue providing the Service, at its discretion to the extent permitted by law.

Changes that materially and adversely affect a paid subscription will be communicated with reasonable notice, and your continued use after such changes take effect constitutes acceptance. Where required by law, you may have the right to cancel before such changes take effect.

By using the Service, you specifically acknowledge and agree that:

• AI Output may be inaccurate, incomplete, or wrong, and may contain hallucinations or fabricated content;
• AI Output must always be independently reviewed and verified by qualified humans before being relied upon;
• you are solely responsible for any code merged into production or any decision made based on AI Output;
• the Service is an assistive tool and is not a substitute for human review, testing, or professional judgment;
• AI model behavior, providers, and output may change at any time, including in ways that affect accuracy or results; and
• the Service’s security analysis is limited and is not a guarantee that vulnerabilities will be found.

You are solely responsible for your own legal, regulatory, contractual, and compliance obligations. The Company is not responsible or liable for your compliance or non-compliance with any law, regulation, standard, framework, or third-party agreement, and provision of the Service does not constitute any representation that your use will satisfy such obligations.

The Company may modify these Terms at any time. When we make material changes, we will update the “Last updated” date and may provide additional notice. Changes are effective when posted (or on the date stated in the notice). Your continued access to or use of the Service after the effective date constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service.

Questions about these Terms may be sent to support@northstardevops.com. Legal notices to the Company must be sent in writing to the address designated by the Company for such notices.